How-to Guides

Step-by-step guides for every SoftClinic GenX module. Pick a module:

• Getting Started — Sign in, set your preferences and find your way around SoftClinic GenX.
• Patients — Register patients, search and edit patient records.
• Health Information Exchange (ABDM) — Create and verify ABHA health IDs and link patient records to ABDM.
• Appointments — Book, reschedule and cancel OPD appointments and set up doctor calendars.
• Queue Management — Issue tokens, call patients and run the waiting-area displays.
• Bay Management — Track OPD patients through consultation bays.
• Doctor Work Bench (EMR) — The doctor's patient queue, SOAP consultation notes and orders.
• In-Door Management (IPD & Emergency) — Admissions, beds, transfers, discharge, emergency and operation theatre.
• Nursing Work Bench — The nurse's worklist, ward tasks and nursing charting.
• Billing — OPD and IPD bills, payments, deposits, refunds, estimates and billing masters.
• Insurance — Pre-authorisation, claims, settlement and TPA setup.
• Laboratory — Sample collection, result entry, authorisation, lab masters and analyser integration.
• Radiology — Radiology orders, report writing and report templates.
• Pharmacy — Counter sales, ward requisitions and returns.
• Inventory Management — Purchasing, goods receipt, stock transfer, consumption and stock reports.
• Medical Records — Case-file tracking and record completeness.
• File Manager — Upload and find patient documents.
• Certificate — Certificate templates and issued certificates.
• Home & Dashboards — Home, quick dashboards and management intelligence.
• Patient Relationship Management — Feedback, campaigns, follow-ups, complaints and leads.
• Human Resource — Employees, leave, shifts, attendance and payroll inputs.
• Configurations (Admin) — Users, roles, audit and application settings.
• General Masters — Locations, departments, drugs and other shared lists.
• Asset Management — Equipment register, transfers, AMC, calibration and depreciation.
• Maintenance Management — Preventive and breakdown maintenance.
• Complaint Management — Equipment and facility complaints from logging to closure.
• Blood Bank — Donors, collection, testing, inventory and transfusion.
• Biomedical Waste — Waste from generation to disposal.
• DPDP Compliance — Data-protection requests, consent and breach handling.
• Advance Accounting — Ledgers, vouchers and financial statements (opens a separate app).