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Complaint Management FAQs

Complaint Management​

How do I log an equipment complaint?​

Go to Complaint Management › Complaint Management, or scan the QR code on the asset.

See the Complaint Management guides.

Assign Management​

How do I assign a complaint to an engineer?​

Go to Complaint Management › Assign Management.

See the Complaint Management guides.

Visit Management​

How do I record an engineer visit?​

Go to Complaint Management › Visit Management.

See the Complaint Management guides.

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