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How to sign in to SoftClinic GenX

Who can do this: every user Where: app.softclinicgenx.com (or your hospital's own SoftClinic GenX address)

Steps​

  1. Open https://app.softclinicgenx.com in Chrome or Edge.
  2. Enter the email and password your hospital administrator gave you.
  3. Click the sign-in button. SoftClinic GenX opens on your default facility — there is no hospital code to type.
  4. First sign-in only: you are asked to change your password. Choose a new one and save.

If something goes wrong​

  • Wrong email or password — check Caps Lock, or use Forgot Password.
  • Wrong facility opens — change your default facility in User Preferences.
  • You are signed out on your own — SoftClinic GenX signs you out after a period of no activity; a countdown shows in the top bar before it happens.