Skip to main content

Assign a complaint

See which complaints are assigned to which technician, and the job type, priority and status.

Assign Management shows who is working on each complaint, so nothing is left unassigned.

note

Who does this: biomedical in-charge · Where: Complaint Management › Assign Management

Review assignments​

  1. Open Complaint Management › Assign Management.

    The Assign Management list with the filters and the columns Visit ID, Complaint Ref, Technician, Job Type, Scheduled For, Priority, Status and Assigned By.

  2. Set the From Date and To Date, choose a Technician or Status if you want, and click Search. Click Clear to reset.

  3. Read the list. Each row is one assignment with the technician, the job type, when it is scheduled, its priority and status.

  4. Click Export to CSV to download the list.

Related articles

Was this helpful?