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Record an AMC contract

Record an annual maintenance contract for an asset, with its dates, charges and service terms.

An annual maintenance contract (AMC) is an agreement with a service agent to maintain an asset. Record it here so the dashboard can warn you before it expires.

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Who does this: biomedical or administration in-charge · Where: Asset Management › AMC Details

Record a contract​

  1. Open Asset Management › AMC Details. The list shows each contract with its asset, start and end dates, AMC type and amount.

    The AMC Details list with Asset Code, Asset Name, Start Date, End Date, AMC Type and AMC Amount.

  2. Click Add, then double-click the asset search box at the top and choose the asset.

    The AMC Details form with the contract number, date, service agent, value, dates, uptime and response terms.

  3. Fill in the contract: AMC Contract No, AMC Contract Date, Service Agent, AMC Reference, AMC Value, Visit Charges, AMC Type, AMC Start Date and AMC End Date. These are required.

  4. Enter the service terms: Yearly Guaranteed Uptime Value, Yearly Max Down Time Value, Response time (hours), Restoration time (hours), Last Maintenance Date and Maintenance Type.

  5. Add the AMC Note and AMC Terms if you need them, then click Save. Open AMC History to see earlier contracts for the asset.

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