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Accept a stock transfer

Accept a transfer sent to your store so that the stock is added to your store.

When another store sends you stock, the transfer waits for your store to accept it. Accepting it confirms that the goods arrived and adds them to your store's stock.

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Who can do this: staff of the receiving store · Where: Inventory Management › Dispense › Stock Transfer

Before you start​

Accept the transfer​

  1. Open Inventory Management › Dispense › Stock Transfer.
  2. Choose your store in Destination Store and click Search. The list shows the transfers sent to your store, newest first.
  3. To check what was sent, open the ⋮ menu on the transfer and click View Only Stock Transfer Items.
  4. Open the ⋮ menu on the transfer and click Accept Transfer. The Stock Transfer list filtered on the receiving store, with the row menu open on Accept Transfer
  5. You see Record saved successfully. The stock is now in your store.

Accept Transfer is available only for a transfer that has not been accepted yet.

Check that the stock arrived​

  1. Open Inventory Management › Stock Report › Item Ledger Report.
  2. Choose your store in Store Name, set the dates and, optionally, the Batch No.
  3. Click Search. The accepted transfer shows as a Stock Receive line with the quantity in In Qty. The Item Ledger Report of the receiving store with a Stock Receive line

Open the ⋮ menu on the transfer and click Print.

Troubleshooting​

What you seeWhat it meansWhat to do
The transfer is not on the listThe list is filtered on another store or dates.Check Destination Store, From Date and To Date, then click Search.
Accept Transfer is greyed outThe transfer was already accepted.Check the stock in the Item Ledger Report.
The quantity that arrived differs from the transferThe goods were short or damaged.Contact the sending store before you accept.