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Set up Notification Configuration

Pick the default email type, SMS routes and WhatsApp account your hospital's messages go out on.

Who does this: hospital administrator, together with JVS support Where: Configurations › Application Settings › Notification Configuration Set up before: Provider Setting

When a channel has more than one sending option, this screen decides which one is used by default. For example, SMS can go out on a transactional route for bills and reports, a promotional route for offers, and an OTP route for sign-in codes.

Notification Configuration, Email Setting tab

Choose the default sending options​

  1. Go to Configurations › Application Settings › Notification Configuration.
  2. On Email Setting, tick Email and pick the email type to use.
  3. On SMS Setting, pick the route for each kind of message: transactional, promotional and OTP.
  4. On Whatsapp Setting, pick the WhatsApp account to use.
  5. Click Save.

Good to know​

  • The options in each list come from the services connected in Provider Setting. An empty list means that channel is not connected yet. Contact JVS support to connect it.
  • Which events send a message is set in Notification Channel Setting.
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