Skip to main content

Set up Password Settings

Set how strong passwords must be, how often they expire and when an account locks after wrong attempts.

Who does this: hospital administrator Where: Configurations › Application Settings › Password Settings

The password policy applies to every user of your hospital. It decides how long and how complex a password must be, how long it stays valid, and what happens after repeated wrong passwords. Set it before you create users, so their first passwords already follow the rules.

Password Settings

Set the password policy​

  1. Go to Configurations › Application Settings › Password Settings.

  2. Under PASSWORD COMPLEXITY, tick each rule you want and enter its number:

    SettingWhat to enter
    Minimum number of characters is requiredThe shortest password allowed. 8 to 20.
    Maximum number of characters allowedThe longest password allowed. 8 to 128.
    Minimum number of digits is requiredHow many numbers a password must contain.
    Minimum number of lowercase characters is requiredHow many small letters a password must contain.
    Minimum number of uppercase characters is requiredHow many capital letters a password must contain.
    Minimum number of Special characters is requiredHow many symbols a password must contain.
    Allowed special charactersThe symbols users may use. Leave blank to allow the standard set.
  3. Under LOGIN SETTINGS, set:

    SettingWhat to enter
    Force all users to change password on next loginTick to make every user choose a new password at their next sign-in.
    Days till Password is Valid areAfter how many days a password expires.
    Password must not match with previous passwordsHow many earlier passwords cannot be reused.
    Lock user after unsuccessful attemptsAfter how many wrong passwords the account locks. Up to 5.
    Lock user after unsuccessful attemptThe period in which those wrong attempts are counted, in days, hours or minutes.
    Unlock user afterHow long a locked account stays locked before it opens again.
  4. Click Save.

Good to know​

  • Clearing the tick next to a rule switches that rule off.
  • An administrator can unlock an account early from User Management with Unlock.
  • Users change their own password from their profile menu. See Change your password.