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Set up Display Device

Register each waiting-room TV or LED screen, then pair it with a one-time code.

A display device is a TV or LED screen in a waiting area that shows the token being called. You register it here, then pair the physical screen with a code.

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Who does this: hospital administrator · Where: Queue Management › Masters › Display Devices

The Display Devices list with name, type, counter or room, voice, status and screen.

Add a display device​

  1. Open Queue Management › Masters › Display Devices and click Add Display Device.

  2. Fill in the form.

    The Create Display Device form.

FieldWhat to enterRequired
Display NameA name for the screen, for example OPD Waiting Area TV.Yes
Display TypeTV Display or LED Display.Yes
FacilityThe hospital the screen is in.Yes
What this device showsAll departments (whole facility), or Specific department(s)/clinic(s) and then tick the ones to show.Yes
Counter / RoomThe counter or room the screen belongs to.No
Voice LanguageThe language of the spoken call: English, Hindi, Gujarati or All.No
ThemeStandard (Emerald), Emerald, Sapphire, Daylight or Spotlight.No
Board Title, Board SubtitleYour own headings. Leave them blank for the standard board.No
  1. Click Save. The message says to scan the QR or enter the code on the screen.

Pair the screen​

Open the device with Edit / Pair. The Pairing section shows the status, for example ACTIVATED.

The Pairing section with Re-pair (new code) and Deactivate.

  • Click Re-pair (new code) to make a new code. The screen paired earlier is logged out.
  • Click Deactivate to switch the device off. The paired screen is logged out.

To enter the code on the screen itself, follow Show the queue on a waiting-room screen.

Good to know​

  • In the list, Never connected means nobody has paired the screen yet. The number beside need attention counts these.
  • Headings that are too long are refused with Too long. Shorten them and save again.
  • If you choose Specific department(s)/clinic(s) and tick none, the message asks you to select at least one or choose All departments.
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